Spring 2017

Thanks to everyone who has helped us by completing our patient survey. The results were really encouraging and it is great to know that we are doing all we can to provide a great level of service and care to our patients. If you have any further feedback to give us please use our online feedback form.

Were you greeted in a friendly manner on arrival?
Yes 94
No 0

Do you feel that the practice team is knowledgeable and able to answer any questions that you may have during your visit?
Yes 94
No 0

Do you find the practice decor to be suitable?
Yes 84
No 10

Do you find the surgeries clean, tidy and free from clutter?
Yes 91
No 4

Are you happy that the practice takes infection control seriously?
Yes 88
No 0

Do clinical staff always wear gloves when treating you?
Yes 91
No 0

Are you always provided with glasses and a bib during treatment?
Yes 88
No 1

How well does your dentist listen to what you have to say?
Very well 90
Well 5
Not very well 0

How well does your dentist put you at ease during your visit?
Very well 86
Well 8
Not very well 0

How much does your dentist involve you in decisions about treatment?
Very well 87
Well 7
Not very well 0

How well does your dentist explain your problems or treatment?
Very well 88
Well 5
Not very well 0

Is the information about patient NHS patient charges easily visible?
Yes 85
No 6

Do you understand the NHS charges?
Yes 76
No 15

Do you know how to make a complaint?
Yes 68
No 21

Would you recommend us to friends and family?
Yes 90
No 0