Thanks to everyone who has helped us by completing our patient survey. The results were really encouraging and it is great to know that we are doing all we can to provide a great level of service and care to our patients. If you have any further feedback to give us please use our online feedback form.
Your visit to the practice
Are you made to feel welcome on arrival?
Are the staff well informed?
Do you always find the practice to be clean and tidy?
Do you feel confident about the quality of treatment at our practice?
Are you happy that the practice takes infection control seriously?
Do you find it easy to get through on the telephone?
Are your calls always handled efficiently and politely?
Would you like to be able to book online?
Would you know how to make a complaint if you ever needed to?
About your dentist
Do you trust your dentist?
Does your dentist listen to you?
Does your dentist put you at ease?
Does your dentist involve you in decisions about treatment?
Would you like your dentist to be able to spend more time with you?
Can you see clear information about NHS charges in the surgery?
Do you understand NHS charges?
Would you like more information on NHS charges?
Do you think the NHS fees offer good value for money?
Would you be prepared to pay more for a better level of service?
Are you aware of our private treatment prices?
Do you know that we offer a private care plan that allows you to pay monthly for your routine maintenance?