Our Cancellation Policy

Please call us on 01454 774 207 as soon as possible if you are not going to be able to make an appointment.

Missed appointments waste valuable time and resources and can result in other patients waiting longer than necessary for treatment. We ask for a minimum notice period of 24 hours so that we have time to offer the appointment to someone else. If you miss two appointments or more without sufficient notice, we may not be able to complete your course of treatment or offer you NHS care in the future.